At Citrus, we are passionate about helping our clients reach their marketing goals. We specialise in designing and executing digital marketing strategies that align with our clients’ objectives and that can help them get the best results. Our team is made up of experienced professionals who are committed to providing the highest quality of services.
We understand the importance of staying on top of trends and technological advancements, and strive to deliver innovative and effective solutions that are tailored to our clients’ needs. At Citrus, we are here to help you take your business to the next level.
Why Choose Us?
We strive to understand our clients’ unique needs and goals, and tailor our services to meet those needs. Our team of experts work closely with our clients to ensure that their expectations are not only met, but exceeded.
Safe & Secure Payments
After a FREE Consultation, we create an invoice for the services that will be provided. We offer a variety of payment options and we process all payments through a secure payment gateway. Once the payment has been processed, we will send a payment confirmation to the client.
We provide the most cost-efficient and effective solutions to our clients by establishing a clear understanding of the client’s goals, aligning the budget with the overall marketing strategy, tracking and measuring the performance of the campaigns, and regularly reviewing and adjusting the budget.
We produce marketing reports to track and measure the performance of our campaigns and to communicate the results to our clients. These reports provide valuable insights into the effectiveness of different marketing strategies and tactics, and they allow us to make data-driven decisions to optimise our campaigns and achieve better results.
Award-Winning Customer Support
We have a strong customer service team that allows us to build trust and credibility with clients, ensure that their needs are met, and ultimately lead to increased customer satisfaction and loyalty.
Our mission is to empower businesses to reach and engage their target audience through innovative and effective digital marketing strategies, driving measurable results and increased return on investment.
Our vision is to be the leading digital marketing agency, consistently delivering exceptional results for our clients through our commitment to innovation, expertise and outstanding customer service.
Throughout the process, we work closely with the client to ensure that their needs and goals are met, and that the final design is on-brand, visually appealing, and effective at achieving the desired outcome.
It begins with a consultation to understand the client’s goals and objectives. We will then conduct a thorough analysis of the client’s current digital presence, including website, social media, and online advertising. Based on this analysis, we will develop a customised strategy and plan of action to achieve the client’s goals.
The next step is to set up any necessary tracking and measurement tools, such as Google Analytics, to enable us to monitor progress and make data-driven decisions. We will then implement the plan and begin executing tactics such as content creation, social media advertising, and search engine optimisation.
Throughout the process, we will regularly report on progress and make adjustments as needed to ensure the best possible results for the client. With our smart budgeting system, you can rest assured your resources are spent wisely and cost-effectively.
The design process typically begins with a discovery phase, where we gather information about the client, their target audience, and their desired outcomes. This creative brief will then outline the project goals, target audience, messaging, and desired design aesthetic.
After the brief is approved, we will begin the conceptualisation phase, where we generate ideas and sketches for the project. These concepts are then presented to the client for feedback and revisions. Once the design direction is agreed upon, we will move on to the design development phase, where we create detailed design mockups for the client to review.
Once the client approves the design, we will move on to the final production phase, where the design will be translated into the final format (such as HTML/CSS for a website, or print-ready files for a brochure). The final design will then be tested and reviewed to ensure that it functions correctly and meets the client’s needs.
Our commitment to 100% customer satisfaction is at the forefront of everything we do. We value open communication and continuous feedback to ensure that our clients are satisfied with the progress and results of their projects. We are dedicated to providing unparalleled customer service and delivering exceptional results, every time.
100+ Years of Combined Experience
We pride ourselves on our vast experience in the digital marketing industry. With years of experience under our belt, our team of experts has a deep understanding of the ever-evolving digital landscape and the strategies that drive results. We have worked with a wide range of clients across various industries, providing us with a diverse set of experiences and knowledge that we can apply to any project. Our experience allows us to provide our clients with a well-rounded approach to digital marketing, and the ability to create custom strategies that are tailored to their specific needs and goals.
“The team at Citrus is fabulous. They helped us unlock our potential online and offline. We have experienced year on year growth due to their progressive approach.”
You Have a Question? Let us Answer it.
What is digital marketing?Citrus2023-01-29T23:31:44+00:00
As our projects can vary based on a range of factors such as the business size, timescale, budget and marketing strategy, the price can vary and an exact figure is difficult to provide. However, we do offer a free business analysis where a proposal is made for any potential clients.
How long will it take to see results?Citrus2023-01-29T23:33:16+00:00
All our projects have different timescales based on the combination of services being offered. However, most clients can expect to notice an improvement within the first 60 days. On the other hand, some services such as website design or graphic design can be delivered in a short time period.
How will you report and how do we know what you’ll be working on?Citrus2023-01-29T23:33:41+00:00
We want to ensure that our clients are regularly updated so we send monthly reports reflecting our performance, completed tasks and upcoming work. We also demonstrate how to use analytics to allow clients to keep track of performance themselves. The beauty of digital marketing is the ability to access statistics that would not be available via the use of traditional marketing.
PPC is an abbreviation for pay-per-click, and is a phrase used to describe the fact you only pay for the advertising when someone clicks on it. It is typically used to refer to Google AdWords or Facebook Advertising but could equally describe any other kind of online advertising where you pay per click.
We can be contacted via any of the relevant details available on our contact us page however our clients will expect to receive direct contact details where they can expect a shorter response time and priority support.
Can you provide references?Citrus2023-01-29T23:34:42+00:00
Yes, we have clients who have agreed to be contacted by potential clients in order to give feedback on our work and service. We believe that our potential clients are more confident once they have seen our previous results.
Can you guarantee results?Citrus2023-01-29T23:35:00+00:00
Due to a high number of variables in the field of digital marketing, it is impossible to guarantee results. However, clients are confident to put their trust in us after speaking to our previous clients and see the results we have produced in previous projects.
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